Shipping & Returns Policy

Shipping Policy

We work with premium suppliers via Spocket to deliver your products safely and on time. Shipping times vary depending on the supplier location and your destination:

  • Standard delivery: 5-15 business days
  • Tracking provided for all orders
  • Some products qualify for free shipping — check individual product pages

Return & Refund Policy

We follow Spocket supplier policies for returns and refunds:

  • Returns are accepted within 30 days of delivery
  • Only damaged, defective, or incorrect items are eligible for return
  • No returns for buyer's remorse, incorrect size, or color
  • Proof of issue (photo evidence) is required

To initiate a return, please contact our support team at support@pickloom.shop with your order number and photo evidence.

For full Spocket policy details, visit: Spocket Help Center